Tech Mahindra is a Prominent BPO Player, offers BPO solutions to fortune 500 companies. Tech Mahindra has huge team of experience associates offering voice, email, chat, back-office support to customers. Tech Mahindra has foot prints in Belfast, South Tyneside, Manila ,Africa and India, offers technical support in English, French, German, Spanish, Italian, Portuguese, and Mandarin.
Tech Mahindra is the integral part of US $15.9 billion Mahindra Group. Tech Mahindra expends its IT Business by acquiring Satyam Computers in 2009 and provided jobs to thousands of employee of Satyam computers. Company has offices in 31 countries and has over 1, 00,000 associates that working behind the scene for the success of every project.
Tech Mahindra is a CMMI Level 5, BS 7799 and ISO 9001:2000 certified company, follow best practices, skills and innovative technology to provide cost effective and scalable solutions to clients.
Tech Mahindra has created a Business Services Group consisting of three pillars of company - BPO, Consulting and Services.
In BPO we have below mention the complete process and in Consulting Tech Mahindra offer mapping, analyzing & development.
Tech Mahindra BPO Services
Customer Acquisition Services
• Sales and Support
• Customer Validation
• Service Provisioning
Customer Inlife services
• Customer Service
• Technical Support
• Order Management
• E2E Billing Support
Customer Retention Services
• Dispute Resolution
• Service Assurance
• Collections/Call Back
Career in Tech Mahindra BPO
Tech Mahindra believes in employee retention and training, investing huge resources in creating environment where associates learn and deliver the best. You can get information about Tech Mahindra vacancy from numerous job portals, social media websites and from corporate website.
Company regularly organizes skill development programs to foster the employees to generate best results. Tech Mahindra encourage employees to enroll corporate certification courses from eminent universities like IIT Mumbai, BITS Pilani, University College. To encourage employees to study, Tech Mahindra offers from 40 to 100% sponsorships of the program depends on the capability of employee.
Tech Mahindra BPO Offices
· Chandigarh : A Block, 2nd Floor, DLF Building,Rajiv Gandhi Chandigarh, Technology Park, Chandigarh - 160101
· Noida (NCR) : Tech Mahindra Ltd.A6 & 7, Sector 64,Noida - 201301
· Kolkata: 3rd & 4th Floor, C Bldg, Bengal Intelligent Park Ltd. Opp Infinity Towers, Sector 5,Salt Lake, Kolkata - 700091
· Pune: Plot No. 1, Phase III,Rajiv Gandhi Infotech Park, Hinjewadi, Pune - 411 057, Maharashtra, India.
· Chennai: Plot No. 1, Phase III,Rajiv Gandhi Infotech Park, Hinjewadi, Pune - 411 057, Maharashtra, India.